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Privacy policy

Privacy policy 2020.05.3 applies.

Privacy policy Unifier. ONE, an online initiative by Čaršija

https://www.unifier.one

About our privacy policy

Unifier.ONE cares a lot about your privacy. We therefore only process data that we need for (the improvement of) our services and handle the information we have collected about you and your use of our services with care. We never make your data available to third parties for commercial purposes.

This privacy policy, that is subject to the GDPR regulations, applies to the use of the website and the services provided through Unifier.ONE or the underlying trading unit Čaršija. The starting date for the validity of these conditions is 19/12/2018, with the publication of a new version the validity of all previous versions expires. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information can possibly be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy, please contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

About the data processing

Below you can read how we process your data, where we store it or have it stored, which security techniques we use and for whom the data is shared with or made available to.

Webshop software

LightSpeed

Our webshop is developed with software from Lightspeed. Personal data that you make available to us for the benefit of our services will be shared with this party. Lightspeed has access to your data to provide us (technical) support, they will never use your data for any other purpose. Lightspeed is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and strong password policy. Lightspeed uses cookies to collect technical information regarding your use of the software, no personal data is collected or stored.

Lightspeed reserves the right to share collected data within its own group to further improve the service.

Webhosting

ONE.com

We purchase web hosting and e-mail services from ONE.com. ONE.com processes personal data on our behalf and does not use your data for its own purposes. However, this party can collect metadata about the use of the services. These are not personal data. ONE.com has taken appropriate technical and organizational measures to prevent loss and unauthorized use of your personal data. ONE.com is obliged to observe secrecy on the basis of the agreement.

Email and mailing lists:

Any e-mail traffic or mailing is automatically processed by our website platform or happens by using channels that fall under web hosting considering the fact that these occur through the domain www.unifier.one. Still other parties can be part of this process as well as described here below.

Lightspeed

Our website uses Lightspeed, a third party that handles the e-mail traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent through Lightspeed's servers. Lightspeed will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the "unsubscribe" link. If you click on this you will no longer receive an email from our website. This can however seriously reduce the functionality of our website! Your personal data is stored securely by Lightspeed. Lightspeed uses cookies and other internet technologies that make it clear whether emails are opened and read. Lightspeed reserves the right to use your data to further improve the service and to share information with third parties with this purpose.

One.com

We use the services of One.com for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. One.com has no access to our mailbox and on our side we treat all our email traffic confidentially.

Payment processors

Mollie

We use the Mollie platform to handle the payments in our webshop. Mollie processes your name, address and residence details and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve the service and to share (anonymised) data with third parties.

All the above-mentioned safeguards with regard to the protection of your personal data also apply to the parts of Mollie's services for which they engage third parties. Mollie does not store your data for longer than allowed by the legal terms.

Shipping and logistics

DHL, referring to its both divisions DHL Express and DHL Parcel

When you place an order with us, it is our job to have your package delivered to you. We use the services of DHL to carry out the deliveries. It is, therefore, necessary that we share your name, address and residence details with DHL. DHL uses this information only for the purpose of executing the agreement. In the event that DHL engages subcontractors, DHL will also make your details available to these parties.

In some cases, it is possible that other transport services are contracted and in these cases, the same conditions apply as described here for the services of DHL.

Billing and accounting

Exact Online

We use the services of Exact Online to keep track of our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used for administering sales invoices. Your personal data is sent and stored in a secure manner. Exact Online is bound to secrecy and will treat your data confidentially. Exact Online does not use your personal data for purposes other than described above.

External sales channels

Bol.com

We sell (part of) our articles via the Bol.com platform. If you place an order via this platform, Bol.com will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Marktplaats.nl

We sell (part of) our articles via the platform of Marktplaats.nl. If you place an order via this platform, Marktplaats.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Beslist.nl

We sell (part of) our articles through the platform of Beslist.nl. If you place an order via this platform, Beslist.nl will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Other third-party sales channels such as Amazon and eBay without restrictions to use of other online sales channels under the same conditions even though they are not expressly mentioned in this privacy policy. We sell (part of) our articles via the third-party platforms. If you place an order via this platform, this platform will share your order and personal data with us. We use this information to process your order. We treat your data confidentially and have taken appropriate technical and organizational measures to protect your data against loss and unauthorized use.

Purpose of data processing

General-purpose of the processing

We only use your data for the benefit of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission. Your data will not be shared with third parties, other than to meet accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that is automatically collected by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Participation in tax and criminal investigations

Where appropriate, Unifier.ONE or the commercial unit Čaršija may, in general, be required by law to share your information in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will always oppose this within the possibilities that the law offers us.

Retention periods

We keep your data as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also regard this as a request to forget. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable term runs. However, employees no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Under the applicable Belgian and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send extracts or copies of your data to your e-mail that is already known to us. In the event that you wish to receive the data at another e-mail address or, for example, by post, we will ask you to identify yourself. We keep records of completed requests, in case of a forget request we administer anonymised data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to submit a complaint to the Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data to the email address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

Right of rectification

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the details have been changed at the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process or have processed that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you remove the restriction.

Right to transferability

You always have the right to have the data that we process or have processed that relate to your person or that can be traced back to this, be carried out by another party. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can then no longer be guaranteed.

Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Unifier.ONE or the trading unit Čaršija in general. If you object, we will immediately stop the data processing pending the processing of your objection. If your objection is well-founded, we will provide you with copies and/or copies of data that we process or have processed and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Cookies from the American company Google are placed via our website as part of the "Analytics" service. We use this service to track and get reports on how visitors use the website. This processor may be obliged to provide access to this data under applicable laws and regulations. We have not allowed Google to use the obtained analytics information for other Google services.

Cookies from third parties

In the event that third-party software solutions use cookies, this is stated in this privacy statement. Changes to the privacy policy We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process data that has already been collected about you, we will inform you by e-mail.

Contact details

Unifier.ONE, an online initiative by Čaršija

Elzeboomlaan 13-3 1180 Brussels Belgium T (+32-0) 231-9303 E [email protected]

Contact person for privacy matters

Mr. Catic

Čaršija is a trading unit registered with the Crossroads Bank for Enterprises in Brussels under number 2.282.885.694 and falls under company number 0716.776.748. All tax transactions are processed under VAT number BE0716.776.748.

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